A passion that has become a mission
The history of Secure M. Lapointe et fils is built on a clear vision: to provide reliable, modern security solutions tailored to clients’ actual needs, whilst maintaining a people-centred approach.
Based in Gatineau, our company serves residential, commercial, institutional and government clients throughout the Outaouais region, as well as in certain parts of Ontario.
With over 25 years’ expertise in the security sector, our team draws on its experience to protect people, buildings and property.
Our journey in figures
14 800+
Interventions réalisées
13400 +
Installations complétées
1400 +
Réparations effectuées
Since 2020, our aim has remained the same: to provide high-performance solutions backed by a local service.
A family-run business with a strong local presence
For several years now, Secure M. Lapointe et Fils has been developing a family-oriented approach based on proximity and availability. Our team remains closely involved in every project to ensure a straightforward, personal and tailored experience.
Unlike large, impersonal organisations, our clients deal directly with professionals who understand their needs and provide genuine after-sales support following installation.
Why do our customers continue to place their trust in us?
Because when you need help, you speak to a real person.
At Secure M. Lapointe et Fils, we believe that after-sales service is just as important as the installation itself.
When a customer has a question, an emergency or a technical enquiry, they speak directly to our team.
Our commitments:
- Prompt response to calls and service requests
- Direct contact with our team
- Personalised, human support
- Local and accessible after-sales service
- Support before, during and after installation
A service-centred approach
For us, security is not just about installing equipment. It begins with listening carefully, continues with tailored recommendations, and is sustained through post-installation support.
In particular, we offer:
- Installation of residential and commercial alarm systems
- Smart surveillance cameras
- Access control and access management
- Intercom installation
- Construction site surveillance
- System repair and maintenance
- Rapid technical support
Our commitment to our customers
✓ Call-back within 24 working hours
✓ Personalised support from a real person
✓ Support before, during and after installation
✓ Rapid service for urgent requirements
✓ 1-year warranty on labour
✓ 2-year warranty on installed parts
✓ Service available in the Outaouais region and Ontario
With over 25 years of expertise in commercial security, Mathieu instills technical rigour and professional vision into the company. For him, protection is above all a matter of trust. He ensures that every installation reflects his standards of excellence: transparency, lasting quality, and a human touch.
Trystan represents the family dynamic and the company's responsiveness. Active in the field and attentive to every project, he transforms technical challenges into effective solutions.
